Oct 24, 2017
Deborah Bosley brings clarity to complex information. She is a
plain language expert who re-envisions language so that readers
might better understand and respond. She is owner and principal of
The Plain Language Group, a consultancy that helps businesses
improve internal and external communication. Her work includes
developing and designing documents to meet plain language
regulatory requirements, helping clients communicate more
effectively, and serving as an expert witness on plain language
compliance. Her clients include corporations, government agencies
and professional firms. She is a former professor of English
(technical communication) at the University of North
Carolina-Charlotte. She has published extensively and has presented
at conferences throughout the world on clear communication. Deborah
earned an undergraduate and master's degree in English from the
University of Illinois at Urbana-Champaign and a Ph.D. in Rhetoric
and Writing from Illinois State University.
IN THIS EPISODE
- Deborah explains technical communication and
how it differs from other forms of communication.
- She discusses how technical communication is informed by
theories of rhetoric and psychology to create meaning and
inform with empathy.
- She shares how technical writing is different than just good
writing and what good technical writers do.
- She reveals what makes technical communication
difficult to do and the difference between technical
communication and plain language.
- Deborah explains how plain language addresses terms of
art or precision within what she calls discourse
- She offers her thoughts on whether Presidents Obama and
Trump speak in plain language.
- Deborah explains why she doesn't market herself as a
writer and how revising is something else entirely than
- She shares why plain language interests her and what
motivates her work.
- She reveals who she was as a child, where she
grew up and what her family life was like.
- She describes being in college in the 1960s
and what she learned about herself.
- Deborah tells stories about Eugene McCarthy, Norman
Mailer, Grant Park and Woodstock.
- She answers who she would rather listen to: Grace Slick
or Janis Joplin?
- She shares her career path from being a school
teacher to an editor to a bookbinder to a professor and why she
calls herself an accidental entrepreneur.
- She talks about what she is reading, what feeds her
spirit and how she is wiser today than when she was
- Deborah shares what she hopes her daughter has
learned from her.
After the conversation, host Mark Peres adds a personal word
that begins this way, "When I listen to Deborah Bosley talk about
communicating clearly and the music of the 1960's and helping
others, she and I have a few things in common..."
To learn more, visit On Life and Meaning.